Difference between revisions of "Resources/Issue tracker"
(Detailed instructions added.) |
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3. Click on "New Issue" and fill in the required fields as outlined below: | 3. Click on "New Issue" and fill in the required fields as outlined below: | ||
| − | == Tracker == | + | ==Tracker== |
Choose "Bug" for an issue with an existing feature, or "Feature" to suggest a new functionality to AtoM. | Choose "Bug" for an issue with an existing feature, or "Feature" to suggest a new functionality to AtoM. | ||
| − | == Subject == | + | ==Subject== |
Provide a brief description of the bug or feature you are requesting. | Provide a brief description of the bug or feature you are requesting. | ||
| − | == Description == | + | ==Description== |
Helpful information to include in the Description field are the steps to reproduce the bug or behaviour you are experiencing. | Helpful information to include in the Description field are the steps to reproduce the bug or behaviour you are experiencing. | ||
| − | == Status == | + | ==Status== |
Leave as New. | Leave as New. | ||
| − | == Priority == | + | ==Priority== |
Please leave at Medium. Artefactual staff will receive triage the bug or feature as appropriate. | Please leave at Medium. Artefactual staff will receive triage the bug or feature as appropriate. | ||
| − | == Other fields == | + | ==Other fields== |
Please leave blank and Artefactual staff will update as appropriate. | Please leave blank and Artefactual staff will update as appropriate. | ||
Revision as of 17:31, 17 June 2014
Main Page > Resources > Resources/Issue tracker
Artefactual uses Redmine project management software to track bugs and issues in AtoM. You can find our Redmine instance at https://projects.artefactual.com
Contents
Register for an account
You can register for an account in Redmine at: https://projects.artefactual.com/account/register
If you are a client of Artefactual, you likely already have an account. Email support@artefactual.com if you need assistance.
Search for a bug or issue
Anyone can search Redmine for an existing issue or bug. Visit https://projects.artefactual.com and enter your search keywords.
You can also browse AtoM issues here: https://projects.artefactual.com/projects/atom/issues
Note that issues or bugs related to client-specific development will not appear if you are not logged in, and further if your account is not associated with that project.
Create a new bug or issue
1. Always search Redmine for an existing bug or issue before reporting a new one.
2. To create a new bug or issue, navigate to the AtoM project by clicking on "Jump to a project" and then "AtoM".
3. Click on "New Issue" and fill in the required fields as outlined below:
Tracker
Choose "Bug" for an issue with an existing feature, or "Feature" to suggest a new functionality to AtoM.
Subject
Provide a brief description of the bug or feature you are requesting.
Description
Helpful information to include in the Description field are the steps to reproduce the bug or behaviour you are experiencing.
Status
Leave as New.
Priority
Please leave at Medium. Artefactual staff will receive triage the bug or feature as appropriate.
Other fields
Please leave blank and Artefactual staff will update as appropriate.